Terms of service

Last updated: 8 July 2026

1. About These Terms

These Terms of Service govern your access to and use of this website, operated under the trade name Maison Veloura ("we", "us"). By browsing or using the site, you accept these terms. Purchases are additionally governed by our Terms and Conditions of Sale, Shipping Policy, and Refund Policy.

2. Eligibility

You must be at least 18 years old, or use this site under the supervision of a parent or legal guardian, to place an order.

3. Intellectual Property

All content on this site, including texts, product names, photographs, graphics, logos, and layout, is the property of Maison Veloura or its licensors and is protected by intellectual property law. Any reproduction, distribution, or commercial use without our prior written consent is prohibited.

4. Product Information

We take care to display our products, colors, and descriptions as accurately as possible. Slight variations may occur, in particular due to individual screen settings and the natural sheen of satin and velour fabrics. Obvious errors, including pricing errors, may be corrected at any time; affected orders will be cancelled and refunded in full.

5. Acceptable Use

You agree to use this site only for lawful purposes. You must not attempt to gain unauthorized access to the site or its systems, introduce malicious code, scrape content for commercial reuse, or use the site in any way that could damage or impair it.

6. Reviews and User Content

If you submit a review or other content, you grant us a non-exclusive, royalty-free license to display it on the site and in our communications. You must only submit content that is truthful, lawful, and your own. We may remove content that breaches these terms.

7. Third-Party Links

The site may contain links to third-party websites. We have no control over their content and accept no responsibility for them.

8. Availability

We aim to keep the site available at all times but do not guarantee uninterrupted access. We may suspend, withdraw, or modify all or part of the site for maintenance or business reasons.

9. Liability

Nothing in these terms excludes or limits liability that cannot be excluded under applicable law, or affects your statutory rights as a consumer.

10. Changes to These Terms

We may update these Terms of Service from time to time. The version published on the site at the time of your visit applies.

11. Governing Law

These terms are governed by French law, without depriving consumers residing in another country of the protection granted by the mandatory provisions of the law of their country of residence. For dispute resolution, see our Terms and Conditions of Sale.