SEND YOUR SILK BACK.
When a mulberry silk pillowcase, fitted sheet or duvet cover has reached the end of its life on your bed, send it back to us. We cut it by hand into scrunchies, eye masks and pouches, and your next order is 10% lighter.
DONE WITH YOUR SILK?
IT STARTS WITH A MESSAGE
Write to us to our mail : maisonvelourapro@gmail.com or use the contact form We reply with where to send it. Any brand, as long as it is silk: the composition label must say silk — 100% silk or mulberry silk. It should arrive washed and dry. It comes to a work table, not an industrial sorter.
AND CLOSE THE LOOP
TAKE 10% OFF YOUR NEXT ORDER
Once your parcel reaches us we confirm within two business days and send your code by email. One code per customer, valid three months, usable across the whole site and not combinable with other offers. Postage to us is yours.
NOTHING IS WASTED
BUT WHAT BECOMES OF IT?
We do not recycle silk. Recycling returns a fibre to yarn, and that takes an industrial line we do not have. What we do is cut: worn silk becomes scrunchies, eye masks and pouches. What cannot be cut goes to a textile collection point.
Before you send it
What can I send you?
Any silk, from any brand — it does not have to be Maison Veloura. The one condition is the composition label: it must name silk. If the label names another fibre, or names no fibre at all, we cannot use it.
Where do I send it?
Write to us first, or use the contact form. We reply with the address and confirm what you are sending. We do this by message rather than publishing an address, so we can check the fabric before anything travels.
Who pays for postage?
You do. An international prepaid label would cost more than the discount it earns you. We would rather put that money into what happens to the fabric afterwards. Standard post is fine.
When do I get my 10%?
We confirm receipt within two business days and send your code by email. It is valid for three months across the whole site, one per customer, and it cannot be combined with other offers. There is no deadline to send.
What do you actually do with it?
We cut it by hand into scrunchies, eye masks and pouches. We do not recycle silk — that means returning fibre to yarn, which takes an industrial line we do not have. Anything that cannot be cut goes to a textile collection point.
OUR COMMITMENTS.